Privacy

Six kinds of forms collect only what each task needs:

• Contact: name, email, topic, and message so we can reply.
• Newsletter: email and optional first name so we can send the newsletter.
• Support-group signup: name and email so we can send the Microsoft Teams meeting link and reminders.
• Village Hall registration: name and email so we can send the meeting link, plus optional choices to get the newsletter or hear when the next session’s registration opens.
• Wall of Hope: name, email, story, display name, and explicit permission choices so we can review a submission and contact you before publication.
• Sponsor inquiry: business and contact details so we can answer the inquiry.

Form submissions are sent by POST over an encrypted connection. A Cloudflare Worker stores them in a private Cloudflare KV store and emails a copy to hello@ourspecialvillagetn.com. Our Special Village is owned and operated by Errant Software, LLC, in partnership with Little Luminaries Therapy Services.

Dr. Taylor Hickok, MS, DBH, CCC-SLP sees submissions. If parent volunteers later help with a specific program, they will see only that program’s submissions and this policy will be updated first. Submissions remain until you ask us to delete them or we remove stale records.

We do not run advertising trackers or third-party analytics scripts. The site counts selected homepage paths and search terms that return no results as anonymous daily totals, without cookies, accounts, IP addresses, device fingerprints, or personal or health information. Cloudflare separately provides aggregate hosting statistics.

Some pages save your own filter or display choices in your browser on your device. We do not receive those choices.

For now, newsletter, support group and Village Hall sign-ups are handled by hand from our email. When our mailing-list service (Brevo) is connected, those sign-ups will also be added there so requested emails can be sent. Every newsletter includes an unsubscribe option.

The online support group and Village Hall meet on Microsoft Teams. Microsoft’s privacy terms apply during the call. The support group is never recorded. At Village Hall, the guest expert’s lesson is recorded and sent to people who registered, but the parent Q&A is not. Participants agree not to record or take screenshots, though complete confidentiality cannot be guaranteed.

We do not collect payments today. Before paid Village Hall sessions or supporter payments open, this policy will identify the payment processor and applicable terms. Our site will not collect card numbers directly.

A parent volunteer reviews each story. We publish a story only when the Wall of Hope permission is checked and may include it in the newsletter only when that separate permission is checked. We post a picture sent with a story only when the picture permission is checked.

We confirm final wording before publication, use the chosen display name, and omit identifying details unless the submitter specifically approves them. You may submit with every publication box unchecked, and nothing will be published.

Site forms are community-resource forms, not clinical or HIPAA-secure channels. Do not send medical records, diagnostic reports, or other sensitive health information. Little Luminaries clients should use the practice’s secure clinical system.

Forms are intended for adults. If we learn that a child submitted personal information, we delete it.

Messages may include health, disability, school, and family details. We treat those details as confidential, do not sell or rent them, and do not share them outside the small team described here. Public Directory and business listings concern organizations, not a family’s personal information.

You may ask what we hold about you, correct it, request deletion, or withdraw a permission—including Wall of Hope publication permission before or after publication. Email us and we will respond within a reasonable time, usually within days.